Mar 252014

Apple offering refunds for recent in-app purchases if they were made by a minor. This is one of several steps the company has taken in to curb inadvertent in-app purchases by children. The email sent to iTunes account owners gives instruction on how to receive a refund if a purchase inadvertently was made by a minor. You can login to your iTunes account and fill out a form.  Apple will process the request and give a refund if necessary.


Dear iTunes account owner,

Apple is committed to providing parents and kids with a great experience on the App Store. We review all app content before allowing it on our store, provide a wide range of age-appropriate content, and include parental controls in iOS to make it easy for parents to restrict or disable access to content.

We’ve heard from some customers that it was too easy for their kids to make in-app purchases. As a result, we’ve improved controls for parents so they can better manage their children’s purchases, or restrict them entirely. Additionally, we are offering refunds in certain cases.

Apple has been locking down in-app purchases, first requiring a password and also closing the 15-minute window during which an entered password was remembered for a short time and used to authorize purchases without further consent from the user. The company also added a label to apps that offered in-app purchases and clarified how in-app purchases work in a  page within the App Store.

[via iphonehacks]

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